by David Marincic | Channel Q CRM Review
Quality customer service is key, but what are the keys to customer service quality? In this month’s CRM Review, Peter and Mariam walk you through the advantages of using customer service features in Microsoft Dynamics 365!
by David Marincic | CRM News
This month, the Channel Q News crew has the scoops on Dynamics 365 for Talent, Microsoft Inspire, the Dynamics 365 Customer Engagement Executive Briefing for Partners, and more!
by David Marincic | CRM 101
There’s a lot more to CRM than just customer relationship management. Join Mariam as she walks you through what CRM can do for you!
by David Marincic | Channel Q CRM Review, CRM Mailbag, Did You Know?
It’s 10pm somewhere. Do you know where your data are? Join Peter and Mariam as they get to the bottom of some of the many security features in Microsoft Dynamics 365, and offer you their top tips for keeping your CRM security tip top!