Deliver amazing customer experiences with
Microsoft Dynamics 365
Microsoft Dynamics 365 CRM helps reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. Microsoft Dynamics 365 delivers ROI through marketing automation, customer service, and sales force automation.
Explore the Microsoft Dynamics 365 Business Solutions
Information across the Organization
Microsoft Dynamics 365 does more than just grow sales and generate actionable leads—it can play a key role in business planning across your entire organization.
Detailed customer data is available to any department that needs it, so your Microsoft Dynamics CRM solution can aid in:
Designing sales process and pipelines
Streamlining digital communications and marketing programs
Augmenting human resources efforts
With Microsoft Dynamics 365:
Salespeople have access to budget and financial information on the fly, so they can quickly capitalize on the prospects that are worth pursuing.
Marketers can plan and track event registration, track results of campaigns, and share customer background data with sales.
Human resources can track staff inquiries and discover the most important issues for employee satisfaction and retention.
All this and more is available in Microsoft Dynamics 365.
The difference between leads and opportunities in CRM affects the way your CRM system is organized. Learn more about leads vs. opportunities with Mariam in CRM 101!read more
Which CRM is best for your business in 2018 and beyond? David compares Microsoft Dynamics 365 vs. Salesforce to see which offers the best value for your business!read more
In this episode of CRM 101, Mariam shows you how CRM increases visibility across departments and bridges the gap between sales and customer service!read more