Deliver amazing customer experiences with
Microsoft Dynamics 365
Microsoft Dynamics 365 CRM helps reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. Microsoft Dynamics 365 delivers ROI through marketing automation, customer service, and sales force automation.
Explore the Microsoft Dynamics 365 Business Solutions
Information across the Organization
Microsoft Dynamics 365 does more than just grow sales and generate actionable leads—it can play a key role in business planning across your entire organization.
Detailed customer data is available to any department that needs it, so your Microsoft Dynamics CRM solution can aid in:
Designing sales process and pipelines
Streamlining digital communications and marketing programs
Augmenting human resources efforts
With Microsoft Dynamics 365:
Salespeople have access to budget and financial information on the fly, so they can quickly capitalize on the prospects that are worth pursuing.
Marketers can plan and track event registration, track results of campaigns, and share customer background data with sales.
Human resources can track staff inquiries and discover the most important issues for employee satisfaction and retention.
All this and more is available in Microsoft Dynamics 365.
An Introduction to Basic CRM Functions Using Dynamics 365 for Sales
Mariam introduces you to the basic functions of CRM: tracking accounts, contacts, and activities; searching, viewing, and adding to records; and the benefits of cloud-based CRM!
How One Company is Using Dynamics 365 CRM to Keep Pace with Rapid Growth
A rapidly growing company with poor data consistency and limited internal communication is now using Dynamics 365 CRM. See the stunning benefits of their new CRM system!
Why Get CRM? – An Introduction to CRM Benefits
Why get CRM? The answer depends on your type of business, as well as your sales, marketing, and customer service needs. Peter walks you through the basics!