Leads vs. Opportunities: What’s the Difference?
The difference between leads and opportunities in CRM affects the way your CRM system is organized. Learn more about leads vs. opportunities with Mariam in CRM 101!
Best Practices for Scheduling Updates in Microsoft Dynamics 365 for Sales CRM
Mariam shows you a few important tips and best practices for finding and scheduling updates in Microsoft Dynamics 365 for Sales CRM!
Improve Response Times to Stop Losing Leads and Opportunities
The Last Sales Activity Date Tracker allows you to track, view, and sort leads and opportunities by last activity dates in Microsoft Dynamics 365 CRM. Learn more with Mariam!
Bridging the Gap between Sales and Customer Service
In this episode of CRM 101, Mariam shows you how CRM increases visibility across departments and bridges the gap between sales and customer service!
2 Quick Ways to Prevent Data Loss Inside Microsoft Dynamics 365 for Sales CRM
Data loss is a scary thought for any business that relies on CRM to manage their records. Mariam offers 2 quick and easy security tips to help prevent data loss!