7 Reasons Salespeople Hate CRM…and Why They Shouldn’t!
Do salespeople really hate CRM? Should they? It’s true that CRM done poorly can slow sales and annoy salespeople, but David argues why salespeople should love CRM done right!
Microsoft Dynamics 365 CRM Teams Questions Answered
Mail call! Peter brings you user-submitted CRM teams questions and answers covering teams in Dynamics 365, team member licenses, and Microsoft Teams!
Did You Know You Can Use Microsoft Dynamics 365 Team Member Licenses to Save Money on CRM?
Did you know you can save money on your CRM by using team member licenses for users who do not need full access to Microsoft Dynamics 365 for Sales?
How to Manage CRM Customization: A Beginner’s Guide
To manage CRM customization well, David proposes a crawl, walk, run approach that breaks down tasks and builds processes for achieving consistent, meaningful goals.
Bridging the Gap between Sales and Customer Service
In this episode of CRM 101, Mariam shows you how CRM increases visibility across departments and bridges the gap between sales and customer service!