Microsoft Dynamics CRM Online Webinars and Events

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Upcoming
Microsoft Dynamics CRM Online
Webinars and Events

On Demand
Microsoft Dynamics CRM Online
Webinars

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On Demand Webinar – Turbocharge Your Call Campaigns with Microsoft Dynamics 365 for Sales is now available! 

Register at http://www.quantacrm.com/register-turbo-charge-call-campaigns-dynamics-365-sales-2017-crm-webinar/

For more information, check out the video below.

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On Demand Webinar – What’s New in Microsoft Dynamics 365 CRM 2017 Customer Service is now available! 

Register at http://www.quantacrm.com/register-whats-new-dynamics-365-sales-2017-crm-webinar/

For more information, check out the video below.

 

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Lunch and Learn Webinar – Learn the Secrets of Dynamics 365 CRM Business Management Features and Improve Your Sales originally on Dec 21, 2016 11:00 AM CST

Discover the key elements of business management functionality for Microsoft Dynamics 365 CRM.

Learn About:

  • Business Closures – How to Handle Regular Business and Holiday Hours to Prevent Mis-scheduling Resources
  • Goal Metrics – How to Set Sales Goals and Quotas so Your Team Is Motivated to Perform and so You Keep on Track with Your Business Objectives
  • Sales Territories – How to Manage Your Sales Team to Avoid Conflicts and Duplicated Effort and to Improve Sales Potential and Revenues
  • Resource Groups – How to Most Efficiently Manage Scheduling of Service Technicians, Other CRM Users, Facilities, and Equipment
  • Automatic Record Creation and Update Rules – How to Channel External Data into Microsoft Dynamics 365 CRM Records to Improve the Efficiency of Your Sales, Marketing, and Service Teams, and Increase the Quality of Your Data

 

View at https://attendee.gotowebinar.com/recording/4752213879541546500

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Quarterly Webinar – Prospect Engagement originally on Nov 30, 2016 11:00 AM CST

Whether you are launching a business or taking the necessary steps to grow and diversify an established one, you are looking to attract new clients and customers. You need prospect engagement. The overarching label for this effort is business development. But that doesn’t get to the down and dirty.

Business development starts with an honest appraisal of what you are able to deliver—product, service or promise of one to come (for those looking for investors)—and at what capacity to which you are able to deliver to a hopefully clamoring crowd. And that honest appraisal starts with the definition of the prospects that make up your clamoring crowd.

Discover the key elements of prospect engagement with Dynamics CRM. Learn the in’s and out’s, advantages and disadvantages, and how you can effective prospect engagement can improve your business.

View at https://attendee.gotowebinar.com/recording/7389119839414878467

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Lunch and Learn Webinar – Advanced Security Management originally on Nov 09, 2016 11:00 AM CST

Discover the key elements of advanced security management for Microsoft Dynamics CRM Online. Learn the in’s and out’s, advantages and disadvantages, and how you can secure your CRM.

View at http://bit.ly/2ffJkEb

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Lunch and Learn Webinar – Learn How to Get More Mileage from Dynamics CRM with Add-On Solutions originally on Oct 19, 2016 11:00 AM CDT

Discover the key elements of Solutions for Microsoft Dynamics CRM Online. Learn the in’s and out’s, advantages and disadvantages, and how you can use Solutions to make your business more better and more efficient.

Learn how you can use Solutions to:

  • Extend the capabilities of Dynamics CRM
  • Bundle your custom fields, forms, etc. – so they can be locked and managed
  • Do all your testing in a sandbox account so you don’t affect live data – then import your solution into your production environment
  • Handle your unique business processes

You can use Solutions for Dynamics CRM to author, package, and maintain units of software that extend Microsoft Dynamics CRM Online and Microsoft Dynamics CRM (on-premises).

View at https://attendee.gotowebinar.com/recording/6793187834764421121

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Lunch and Learn Webinar – Process Automation originally on Sep 14, 2016 11:00 AM CDT

Discover the key elements of Microsoft Dynamics CRM Online’s process automation. Learn the in’s and out’s, advantages and disadvantages, and how process automation can make your business more efficient.

View at https://attendee.gotowebinar.com/recording/4868199159963616003

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Lunch and Learn Webinar – Import / Export originally on Aug 16, 2016 11:00 AM CDT

Discover the key elements of importing and exporting to and from Microsoft Dynamics CRM Online. Learn the in’s and out’s, advantages and disadvantages, and how a to get data into and out of Microsoft Dynamics CRM Online.

View at https://attendee.gotowebinar.com/recording/2633772728867734273

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Lunch and Learn Webinar – Mobility Usage originally on Jul 20, 2016 11:00 AM CDT

Discover the key elements of Microsoft Dynamics CRM Online’s mobile options. Learn the in’s and out’s, advantages and disadvantages, and how a mobile workforce can help your business run more efficiently.

View at https://attendee.gotowebinar.com/recording/1087414077407948803

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Quarterly Webinar – On-Demand (Cloud) vs. On-Premises CRM: Key Considerations originally on Jun 23, 2016 11:00 AM CDT

In a recent report, Forrester notes that on-demand (or cloud) CRM is becoming the default choice as buyers look to see if this approach meets their needs before they seriously consider an on-premises CRM.

A look at the numbers supports that viewpoint. Analysts forecast that in 2015, one-third of all spending on customer relationship management software will be for on-demand technology versus 26 per cent in 2010.

Information technology analyst Gartner predicts that the CRM market will enter a shake up, as a number of key trends, primarily involving social networks and CRM, begin to take hold. This includes changes to marketing and customer service technologies and the introduction of new projects and implementations.

But before you lock down your choice, you need to determine if you can achieve maximum business value from an on-demand CRM solution – or if on-premises CRM will better meet current and future business objectives.

In this presentation, learn how to weigh the benefits of each, and then ask yourself some key questions to help you define what your company really needs and expects from your CRM solution.

View at https://attendee.gotowebinar.com/recording/4352900939142996481

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Lunch and Learn Webinar – Email Integration originally on Jun 08, 2016 11:00 AM CDT

Discover the key elements of Microsoft Dynamics CRM Online’s email integration. Learn the in’s and out’s, advantages and disadvantages, and how email integration can help your business run more efficiently.

View at https://attendee.gotowebinar.com/recording/3753596732929754882

 

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Lunch and Learn Webinar – Customer Service: Case Management originally on May 12, 2016 11:00 AM CDT

Discover the key elements of Microsoft Dynamics CRM Online Case Management. Learn the in’s and out’s, advantages and disadvantages, and how case management can help your customer service be more effective.

View at https://attendee.gotowebinar.com/recording/2449659504673001220

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Lunch and Learn Webinar – Marketing 102: Campaigns originally on Apr 29, 2016 11:00 AM CDT

Discover the key elements of Microsoft Dynamics CRM Online Campaigns. Learn the in’s and out’s, advantages and disadvantages, and how campaigns can help your marketing be more effective.

View at https://attendee.gotowebinar.com/recording/7411787366436594945

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Mobility and CRM Webinar originally on Mar 24, 2016 11:00 AM CDT

Workforce mobilization has become a key competitive requirement for most organizations seeking to create greater intimacy and presence with customers. However, enabling mobility is more than just providing laptops, tablets and mobile phones to users and sending them out into the field. It’s about selecting the appropriate technologies and developing the right user experience so users can be productive and take advantage of this new work paradigm. This is why extending key business applications like CRM to increasingly ubiquitous smartphone and tablet environments, like Android, Apple iOS and Windows Phone devices, has become critical to successfully tapping into your mobile workforce.

This webinar will walk you through the emerging mobile CRM landscape to help you better understand the benefits you’ll reap from deploying a mobile CRM solution, as well as the key requirements you’ll need to consider to successfully move forward with your mobile CRM initiative.

View at https://attendee.gotowebinar.com/recording/4914830543761274115

 

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Lunch and Learn Webinar – Marketing 101: Lists  originally on Mar 09, 2016 11:00 AM CST

Discover the key elements of Microsoft Dynamics CRM Online Lists. Learn the in’s and out’s, advantages and disadvantages, and how Lists can help your marketing be more effective.

View at https://attendee.gotowebinar.com/recording/378795323040073731

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Lunch and Learn Webinar – Dashboards originally on Feb 10, 2016 11:00 AM CST

Discover the key elements of Microsoft Dynamics CRM Online Dashboards. Learn the in’s and out’s, advantages and disadvantages, and how dashboards can help you run your business better.

View at https://attendee.gotowebinar.com/recording/3903654778737889538

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