by David Marincic | Evaluating CRM
Which CRM is best for your business in 2018 and beyond? David compares Microsoft Dynamics 365 vs. Salesforce to see which offers the best value for your business!
by David Marincic | Process 101
What customizations can be done to CRM? How is CRM customization done? Should you build CRM customizations in-house, or buy add-ons or contract hours? David offers an intro to CRM customization!
by David Marincic | CRM News
Learn the latest on Microsoft’s Cortana assistant preview, ADXStudio Portal support, 2017 update scheduling, and more with the Channel Q CRM News team!
by Peter Wolf | Evaluating CRM
Dynamics 365 as a “Digital Transformation” Microsoft wasn’t kidding when it touted Dynamics 365 ahead of its early-October debut. Set to take down Salesforce with artificial intelligence and new business applications, it will be rolled out beyond beta...
by Gordon Vanguard | Webinar
Discover the key elements of Microsoft Dynamics CRM Online Case Management. Learn the in’s and out’s, advantages and disadvantages, and how case management can help your customer service be more effective. Learn how to mobilize your workforce with our FREE white...